Order & Delivery
Order
- Where can I find the receipt for my online order?
- Am I able to cancel my order after it is confirmed?
- When is my order delivered?
- How do I know that my order is confirmed?
- Can I change, add or remove an item in my order?
- How do I know that my order is confirmed?
Payment
Gift card
- Do I have to keep my gift card until my order has been sent from the warehouse?
- What do I do if I have lost my gift card?
- My gift card has expired, can I extend the expiry period?
- How long is my gift card valid for?
- What is the difference between a gift card and a merchant card?
- Where can I see the balance on my gift card?
Delivery
- How long is the delivery time?
- Can I change the delivery address?
- Can I choose to pick up my parcel in one of your stores?
- How do I know my order has been shipped?
- Are there any extra shipping costs due to Brexit?
- I live on one of the British channel islands, can I place an order at Lindex online shop and get my order delivered there?